The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Overview Translate data into actionable solutions and promote information based decisions to drive Enterprise Process Management (EPM)'s initiatives. Work cross functionally to identify business /process issues and execute the fix. Explore relevant data sources and periodic reports. Create the logic to transform the data into insights. Build, design, and develop a robust

Overview Ensure the technological and digital security of the Bank at a high level of ability and technical expertise. Mitigate exposure to cyber threats, security risks, and unauthorized access. Assess organizational networks, applications, or systems for potential vulnerabilities. Protect assets and information through a variety of methods, resolving security issues or

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Specific responsibilities include Manages multiple complex BSA/AML/Sanctions projects simultaneously and drives full life cycle development and delivery of operational improvements from conception through launch. Manages overall coordination, status reporting and stability of complex program oriented work efforts and adheres to project management processes and methodologi

Specific responsibilities include Manages multiple complex BSA/AML/Sanctions projects simultaneously and drives full life cycle development and delivery of operational improvements from conception through launch. Manages overall coordination, status reporting and stability of complex program oriented work efforts and adheres to project management processes and methodologi

Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Support & Service Performs data entry, processing, and risk analysis to place customer coverage. Supports sales team by maintaining accurate customer account information. Answers inquiries, resolves issues, and conducts other activities as related. Collaboration Works directly with carriers and clients in completion of daily servicing activities. Liaises with carrier poli

Account Servicing Responds to service requests and proactively identified service needs. Manages new and existing insurance customer activities including policy check in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis at an advanced level. Ensures accuracy and compliance with all rules and regulations.

Overview Be part of the Modeling and Analytics team that oversees the management, design, and execution of First Citizens' Model Development, CECL Reserve, Credit Risk stress testing process, economic scenario design, and other analytics tasks. Responsible for supporting the development and management of credit risk models for the consumer, business and commercial banking

Sales Promotes investment products and services through a variety of sales techniques. Utilizes a personalized planning based sales approach to understand client's goals and financial needs followed by recommending appropriate solutions. Actively and consistently partners with internal associates to generate referrals. Client Service Meets with clients and prospects to up

Client Acquisition Acquires clients for Wealth Management through a variety of sales and marketing techniques. Provides customized banking solutions based on the needs of the client in coordination with the overall wealth plan. Develop both Internal and external network representing the Bank in the community and markets served. Portfolio Management Manages a portfolio of

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

Team Leadership Mentors and trains team members. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Assists in the communication of performance results and expected behaviors for success. Project Management Leads specialized technical projects to include development of time estimates, determining scope, and addressing potential impacts. Bu